Frequently Asked Questions

What is the cost for the Water Taxi?

$28 – Adults
$23 – Seniors (65+) and Military Personnel
$14 – Children 5-11 (Children under 5 are free)
$18 – Happy Hours Pricing (Adults & Seniors After 5PM)
$99 – Monthly All-Access Commuter Pass (30 Day Unlimited Use)
$299 – Annual Pass (give us a call today at 954.467.6677 to purchase yours) Includes 4 individual tickets so you can bring a guest up to 4 times per year.

How many stops do you have? Where can I get on the boat?

You may board the Water Taxi at any of the Water Taxi stops or at any of the Whistle Stops.

There are stops between Shooters Waterfront to the North and Esplanade Park on The New River to the west and the many stops along the beach to the east. If you are standing at a Whistle Stop, the next passing Water Taxi will stop to pick you up.

How long is the ride?

It takes about three hours to go around the main Fort Lauderdale Route and end up where you started. Many people do just stay on for a boat ride, which is wonderful, however; we encourage you to explore this web site and ask the Water Taxi crew for advice on places to disembark for dining, cocktails, shopping, the beach and parks. Be sure to check the schedule for return pick up times.

How many people do the Water Taxis hold?

There are different sized Water Taxis and we try to match the vessel size to the demand on a particular route at a particular time. The smallest Water Taxis hold 19 guests. The largest Water Taxis can carry up to 200 guests on scheduled service.

How often do Water Taxi run?

The Water Taxis typically run between about 9:45 and 10pm. It is important to check the schedule and place for the day. If you have any questions, you can always call the Guest Service Desk at (954) 467-6677. It is also important to note that while the Water Taxi captains do their absolute best to stay on schedule there are times when the Water Taxis fall behind due to weather, marine traffic, high guest loads and other factors beyond our control. If a Water Taxi does not arrive at its scheduled time at a particular stop, please be patient and call the Customer Service desk for clarification of the next arrival time. The customer service representatives have access to information on each Water Taxi’s location at any given time.

Are Water Taxis available for private charter?

Yes you can rent / charter your own Water Taxi. We have a variety of themed tours and cruises you may be interested in or you may want the Water Taxi to transport your group to dinner. To see if this would make sense for your needs, please go to the Charter and Groups page and then call the Sales office for additional detailed information at 954-467-6677.

Where do you start from?

There is no starting or stopping point. The Water Taxis run from stop to stop along the routes in both directions. There are 15 scheduled stops and on-demand whistle stops.

Can you pick up large groups?

Yes, but the capacity of our boats is limited by the Coast Guard. Once they fill up, that is it. We cannot guarantee your entire group will get on at one time. We recommend that you contact our Group sales department to find out about Group rates and availability.

Can I make reservations?

No. Boarding is on a first come, first serve basis. If you have purchased a ticket in advance you will have preferred boarding. Passengers who buy tickets the day of will board on a space availability basis.

Is there an advantage to buying a ticket on line in advance versus on board the Water Taxi on the day of the trip?

Yes! Guests who are already in possession of a ticket/ticket voucher will board first; Guests who need to purchase a ticket will board afterwards. Water Taxis are like a bus or train. Guests queue up and climb aboard, first come, first served. (Ticket holders first). If we hit the capacity limit set by the Coast Guard, guests that could not board the Water Taxi will wait for the next Water Taxi. We go to great lengths to have enough vessels in service to meet demand at any given time.

I didn't get the email confirmation for my online order, what should I do?

If you have not received your confirmation email, please call 954-467-6677 between 8:30am-8:00pm and notify one of our Guest Service Representatives. They will help you resolve the issue.

My printer is broken / I don't have a printer / I lost my ticket - What should I do?

If it is before the day your travel, call 954-467-6677 between 8:30am-8:00pm and speak with one of our Guest Services Representatives. They will help you figure out a way to pick up your tickets, or if time allows, mail your tickets. If you realize this the day of your trip, please make sure you have a valid photo id with you, and we will be able to work with that.

I bought a ticket for a specific day but I wasn't able to make it on that day.

Tickets are valid for up to one year from the date of purchase for Water Taxi service. This excludes tickets for special events or specialty cruises.

Are Water Taxis covered?

Yes, all of our Water Taxis are covered. Several of our boats offer heated/air-conditioned cabins. If weather is a concern, please call the guest services desk for advice on how to meet up with one of the climate controlled Water Taxis (954) 467-6677.

Do you offer a tour?

Yes absolutely! We also have great information to assist you in planning your day. We can recommend restaurants, the best locations for beach access, stops with shopping near by and more. It is important to note that the crew has multiple duties and depending on the time of day and load on board the boats, the crews use their discretion on how much narration to provide. If you have any further questions, feel free to ask the crew.

Do you go to the Bahamas or Miami?

No we do not offer that service.

Where is the best stop to park?

There is a parking garage located at the Las Olas Riverfront, 40 West Las Olas Blvd, behind Briny’s Irish Pub. There is a special rate of $7 for Water Taxi Guests, ample parking, and frequent service to this stop. Most of our stops have available parking, either metered, valet, or garage/lot.

Are you handicap accessible?

Water Taxi vessels can accommodate some persons with handicaps, however because of the nature of our smaller vessels, tides, and fixed docks, not all vessels are fully accessible at all locations. We recommend calling in advance so we can help to accommodate you (954) 467-6677.

Are strollers allowed on the boat?

They are permitted but must be folded up and stored during the ride.

Do you go into the ocean?

No we strictly run on the Intracoastal and New River.

Do you go to cruise ship terminals?

No, we are not permitted, it is a security zone.

Can I bring a bicycle on the boat?

No, the taxis do not have enough space to accommodate bicycles.

Can I bring my dog on the boat?

Unfortunately no, only service animals are permitted.