Water Taxi employs USCG-credentialed captains holding a 25-ton or greater Master’s License. Experienced mariners can hone their skills operating single screw, twin screw, and azimuth pod boats from 26 to 64 feet. New mariners can gain a wealth of knowledge on the job learning to operate and dock boats in different wind and current conditions.

Water Taxi captains pilot a variety of vessels, from 26-foot single screw launch-style boats to 40-foot azimuth pod-propelled boats to twin-screw 64-foot catamarans and more. Our captains are first and foremost responsible for the safety of their passengers followed by providing an entertaining and enjoyable day on the water.

Are you a new captain in need of experience or a seasoned captain looking for a more permanent local job? Either way, Water Taxi is perfect for you!

Water Taxi employs lifelong boaters and people new to boating. We offer extensive training in maritime and hospitality to ensure high standards of safety and customer service. Our crew can expect variety in their work, from assisting their captain in docking a boat to mixing up a margarita during happy hour. Our crew positions offer an excellent opportunity for those looking to gain sea time and experience toward receiving their captain’s license.

At Water Taxi, deckhands will work in a variety of roles. Our deckhands are primarily responsible for the safety of their passengers followed by providing them an entertaining and enjoyable day on the water. Deckhands learn how to safely board and disembark passengers, secure their vessel to the dock, fight fires and rescue a man-overboard. During your day, you will be responsible for ticketing passengers, selling drinks and entertaining passengers between stops.

The marine diesel technician is a fully competent marine diesel mechanic who performs duties allowing the company to maintain vessels in a condition that is always ready. This position may provide general direction and oversee the work of additional technicians.

Essential Duties and Responsibilities

• -Able to carry out responsibilities with little or no immediate supervision
• -Able to diagnose mechanical and electrical malfunctions, recommend proper remedies, and execute or direct repair of most vessel mechanical and electrical systems
• -Schedule and execute preventive maintenance program on a daily, weekly and monthly basis with the support of other maintenance and engineering staff
• -Recognize the need for and oversee or execute cleaning, painting, and maintenance
• -Responsible for overall upkeep of the vessel and maintenance resources
• -Fully able to execute diesel engine maintenance and repairs including but not limited to:
  • -Oil changes/injectors/fuel pumps/transmissions/hoses/fuel lines and plumbing
  • -Assist with engine change outs
• -Participate and/ or take a lead role in vessel paint and fiberglass projects as directed
• -Maintain the inventory of necessary tools, filters, and replacement parts on hand as needed
• -Follow regulatory and company safety and pollution prevention policies and procedures
• -Oversee or assist in preparing the vessel for all USCG annual inspections and dry docks
• -Attend and successfully complete shore side training as required by the company
• -Maintain a professional demeanor and respond to questions from the public in a professional and courteous manner
• -Possess thorough knowledge of all company policies, procedures, and Emergency Response Activities
• -Perform other duties as assigned

Knowledge and Skill Requirements:

• -Must pass pre-employment and random drug testing in accordance with Title 46 CFR 210.
• -Must possess or obtain TWIC (Transportation Worker Identification Card).
• -Must be available outside of regularly scheduled work hours when needed
• -Must be fluent in the English language, including the ability to read and write
• -Must possess a High School diploma or equivalent and completed credible postsecondary training in technical and mechanical subjects related to marine engineering
• -Required to supply own hand tools and transportation needed for reasonably typical tasks
• -Ability to collect and analyze data, define problems, and draw valid conclusions
• -Possess a valid driver’s license and have access to own vehicle

BASIC FUNCTION

The Boat Detailer/Maintainer position is an entry-level position able to perform basic maintenance and housekeeping functions.

BASIC DUTIES AND RESPONSIBILITIES

• -Perform daily boat cleaning with soap and water on a rotating basis
• -Pressure wash vessel bottoms on a rotating basis
• -Assist with bottom painting, waxing, polishing, and other cleaning duties as prescribed by the Director of Engineering
• -Maintains the grounds, buildings, and Engineering Department assets as directed
• -Recognize and inform superiors of the need for equipment cleaning, painting, and maintenance of grounds and equipment
• -Assist maintenance staff or vessel crews with vessel and dock maintenance as directed
• -Follow regulatory and company safety and pollution prevention policies and procedures
• -Assist, as directed, with preparations for USCG annual inspections and dry docks
• -Perform other duties as assigned

QUALIFICATIONS

• -Must be available outside of regularly scheduled work hours when needed
• -Must be fluent in the English language, including the ability to read and write

DESIRABLE SKILLS, EDUCATION, AND EXPERIENCE

• -Good interpersonal skills
• -A neat and clean appearance
• -Possession of a valid driver’s license
• -High school diploma or equivalency

Water Taxi employs both in and out-of-office customer service representatives. Feel more comfortable inside an office? We have that. Prefer to be outside by the water with beautiful yachts in the background? We have that, too. Become a part of our team to ensure our passengers experience an amazing day on the water.

At Water Taxi, customer service representatives are the first point of contact for our guests and assist passengers in planning their day. Customer service representatives assist in office clerical work, answer general questions about Water Taxi service and provide guests with recommendations to make the most of their day in Fort Lauderdale and Hollywood and on the water.

PRIMARY FUNCTION:

Welcome and provide information and guest service in the field at popular Water Taxi stops.

DUTIES & RESPONSIBILITIES:

• • Responsible to sell and scan Water Taxi’s tickets using our Point-of-Sale system.
• • Acknowledge and greet all Water Taxi’s customers and guests with the utmost courtesy and urgency.
• • Be knowledgeable of Water Taxi schedules, boat operations, and descriptions of other stops.
• • Assist Water Taxi customers with loading and unloading off the boat.
• • Ensure Water Taxi dock area is clean and brochure racks are stocked.
• • Organize passengers on the dock.
• • Communicate with office and vessels about what is occurring at the stop.
• • Be available to work all local events in the Broward/Miami-Dade County areas.
• • Perform other duties as assigned by management.

REQUIREMENTS:

• • Ability to read, write and converse in the English language
• • Must present a neat and clean appearance

SKILLS, EDUCATION, & EXPERIENCE:

• • High school diploma or equivalency
• • Possession of a valid driver’s license
• • Must be able to use technology

JOB SUMMARY:

The Group Sales and Charter Manager is responsible for prospecting, securing, and closing of group sales and charters, in addition to cultivating new business to meet and exceed company wide sales

DUTIES & RESPONSIBILITIES:

• Actively prospect in community to drive new business, supporting the company’s brand.
• Responsible for responding to inquiries developed by the Sales Manager and through other marketing efforts.
• Work collaboratively with internal staff to coordinate logistics of all group sales and charters to ensure the best guest experience.
• Be the point of contact for all internal and external communications to support each charter or group.
• Work with sales and marketing team to develop new and innovative sales strategies in addition to added value content ideas for marketing collateral.
• Develop strategic action plans to drive measurable, incremental sales revenue.
• Be an active presence in the community by attending relevant networking events, association meetings etc., to drive brand awareness.
• Manage and report sales activity through our CRM tracking system.
• Assist with all company-wide programs and events as needed. Events that are included but not limited to the annual employee appreciation party, Fort Lauderdale International Boat Show, Miami International Boat Show and Tortuga Music Festival, etc.
• Demonstrate consistent achievement of sales goals and performance metrics

REQUIRED SKILLS/ABILITIES:

• Must be motivated, outgoing individual with a keen sense of initiative and personal leadership, demonstrating the ability to function independently while contributing to team initiatives.
• Possession of a valid driver’s license and clean driving record.
• Must have a dependable and properly insured personal vehicle to use for company business.
• Must have superior verbal and written communication skills.
• Must be proficient in Microsoft 365 including Outlook, Word, and Excel.
• Salesforce CRM experience a plus but not required.
• Must be able to work a flexible schedule that may include but not limited to evenings, weekends and/or holidays based on the company’s needs.

EDUCATION & EXPERIENCE:

• 5 + years of Sales and Marketing/ Business Development experience.
• Four—year degree in relevant area of study and/or corresponding experience

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to fifteen pounds at times.

SUPERVISORY RESONSIBILITIES:

• None.

JOB SUMMARY:

The Corporate Sales Manager plays a pivotal role in driving business growth for Water Taxi of Fort Lauderdale. This position involves maintaining and expanding partnerships with reseller partners, prospecting and pursuing new leads, and ensuring effective communication and collaboration within the sales team. The Corporate Sales Manager is responsible for maintain accurate records in Salesforce, fostering relationships with key stakeholders, and promoting the company through networking events and training sessions.

SUPERVISORY RESONSIBILITIES:

• None.

DUTIES & RESPONSIBILITIES:

1. Reseller Partner Management:
   1. Maintain and nurture relationships with current reseller partners.
   2. Conduct regular in/person check-in meetings based on partner tiers (monthly for tier one, bi-monthly for tier two, and quarterly for tier three)
2. Lead Generation and Prospecting:
1. Identify and pursue new leads and opportunities within the target list, focusing on hotels and restaurants.
2. Cold call prospective clients and initiate contact with tier one and two decision-makers, such as the Director of Sales.
3. Keep accurate records of all leads and interactions in the Salesforce database
3. Salesforce.com Management:
1. Ensure all lead and opportunity information is accurately entered and regularly updated in the Salesforce database
2. Log all sales-related calls and meetings.
3. Record meeting notes and follow-up actions in Salesforce.com
4. Group Training and Support:
   1. Host group training sessions for staff at new partner restaurants and hotels to educate them about Water Taxi services and promote partnerships success.
   2. Provide ongoing support and resources to reseller partners.
5. Networking and Referral Business:
   1. Identify and join local networking events to generate new referral business opportunities.
   2. Represent Water Taxi of Fort Lauderdale professionally and establish a strong presence within the local business community.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills.
• Strong negotiation and relationship-building abilities.
• Excellent sales and customer service skills.
• Prior experience with Salesforce
• Willingness to travel locally and attend evening and/or weekend events as needed.
• Regular travel may be required to meet with reseller partners and attend networking events.

EDUCATION & EXPERIENCE:

• Bachelor’s degree in business, marketing, or related field preferred.
• Proven experience in corporate sales, account management or a similar role

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to twenty pounds at times.