Careers
At Water Taxi you’ll find more than just a job,
you’ll find a career.
If you live in South Florida and love being on and around the water, come work for Water Taxi! Join our amazing team and become a part of this iconic South Florida attraction!
For more than 20 years, Water Taxi has transported and entertained guests on the scenic waters of Fort Lauderdale and Hollywood, Florida. Our fleet includes 15 boats, from 26-foot launch-style boats to 64-foot high-speed catamarans. We couldn’t do what we do without the 100’s of dedicated people employed as captains, deckhands, engineers, customer service representatives, and more. They literally keep us afloat.
Every day is different on the water, and you’ll love working on it.
Reports to: President
BASIC FUNCTION:
The Director of Engineering is responsible for planning, and executing daily engineering projects, project planning, supervising activity of other mechanics, shipwrights, and boat cleaners’ parts and contractor procurement, operation, upkeep, and repair of all vessels and shoreside facilities, to a state of readiness at all times.
DUTIES AND RESPONSIBILITIES:
- Oversee and maintain systems including engine machinery spaces, and deck, following preventive maintenance programs on a daily, weekly, and monthly basis with the support of the Management
- Coordinate resources for flawless execution of projects on time, within budget
- Oversees the operation of the computerized vessel maintenance system
- Schedule Engineering staff for maximum efficiency
- Maintain up-to-date logs and maintenance program for all equipment and
- Oversee Interior / Exterior cleaning and upkeep of vessels to a top-quality
- Diesel maintenance OEM (original equipment manufacturer)/ oil changes /injectors /fuel pumps/transmissions/ assist in engine change-outs
- Maintain tools, filters, and replacement
- Required to follow the company safety and pollution prevention policies and procedures
- Prepare the vessels for all USCG annual inspections and dry docks
- Participate in shoreside training as required by the company
- Direct maintenance of on-shore side facilities including docks, buildings, and grounds
- Familiar with all company policies, procedures, and Emergency Response
- Strong knowledge of diesel propulsion and electricity generation systems, and support systems such as fuel, air compressors, pumps, hydraulics, plumbing, refrigeration, heating, and air conditioning
- Perform other duties as assigned by Management
Requirements:
- Strong organizational skills
- Required to be on call as scheduled
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to multitask, set priorities, and meet deadlines
- Valid driver’s license
- MS Office (Word/Excel/Outlook)
- Possess or able to obtain a TWIC card
- Professional demeanor may have some passenger contact and have the ability to present information and respond to questions.
- Ability to read, write, and converse in the English language
- Must be able to work a flexible schedule
Job Description
Water Taxi of Fort Lauderdale has been an icon in South Florida for over 30 years; serving the Fort Lauderdale and Hollywood area with year-round service, private charters, and special event transportation. Water Taxi is based in the Yachting Capitol of the World, Fort Lauderdale Florida, and boasts the largest passenger fleet in South Florida.
The Fleet/Port Captain is responsible for the safe and efficient operation of the company’s vessels on a daily basis. This includes training and overseeing the performance and conduct of all crew members, ensuring compliance with maritime regulations and maintaining high standards of customer service. This is primarily a in the field position. The Fleet/Port captain works closely with the Operations Manager to uphold policies and procedures that enhance the quality control and customer service of the fleet.
This team leader will be goal oriented, have the ability to communicate and effectively plan for the team to achieve their goals. Providing direction and timely feedback on performance in a constructive manner.
Essential Duties and Responsibilities:
- Supervises all Boat Crew and ambassadors by upholding Water Taxis policy and procedures
- Train all new captains, deck hands and other crew members to Water Taxi Standard Operating Procedures
- Create training materials for captains and deckands
- Conduct field inspections of operations across company personnel, fleet, and locations
- Coordinate with Operations Manager and General Manager on implementation of corrective actions/lessons learned
- Leads special projects for Marine Ops related to safety and navigation
- Ensure vessel cleanliness and quality of guest experience
- Assist with investigations, audits, regulatory inspections and surveys, and risk assessments
- Provide operations manager with training documents and status for crew
- Implement new policies and procedures put forth by the management team
- Interface with customers and resolve customer issues
- Perform other duties as assigned by management
- Develops operations procedures and best practices to attain cost savings, improve vessel material condition
- Weekend and evening shift assignments as per schedule
- Act as Captain when necessary
- Promote positive relations with business partners, clients, and vendors.
- Monitor and ensure compliance with regulatory agency (USCG, etc.) requirements and guidelines
- Stays abreast of industry trends and makes recommendations of changes, which would affect operations
Water Taxi employs USCG-credentialed captains holding a 25-ton or greater Master’s License. Experienced mariners can hone their skills operating single screw, twin screw, and azimuth pod boats from 26 to 64 feet. New mariners can gain a wealth of knowledge on the job learning to operate and dock boats in different wind and current conditions.
Water Taxi captains pilot a variety of vessels, from 26-foot single screw launch-style boats to 40-foot azimuth pod-propelled boats to twin-screw 64-foot catamarans and more. Our captains are first and foremost responsible for the safety of their passengers followed by providing an entertaining and enjoyable day on the water.
Are you a new captain in need of experience or a seasoned captain looking for a more permanent local job? Either way, Water Taxi is perfect for you!
Water Taxi employs lifelong boaters and people new to boating. We offer extensive training in maritime and hospitality to ensure high standards of safety and customer service. Our crew can expect variety in their work, from assisting their captain in docking a boat to mixing up a margarita during happy hour. Our crew positions offer an excellent opportunity for those looking to gain sea time and experience toward receiving their captain’s license.
At Water Taxi, deckhands will work in a variety of roles. Our deckhands are primarily responsible for the safety of their passengers followed by providing them an entertaining and enjoyable day on the water. Deckhands learn how to safely board and disembark passengers, secure their vessel to the dock, fight fires and rescue a man-overboard. During your day, you will be responsible for ticketing passengers, selling drinks and entertaining passengers between stops.
Water Taxi employs both in and out-of-office customer service representatives. Feel more comfortable inside an office? We have that. Prefer to be outside by the water with beautiful yachts in the background? We have that, too. Become a part of our team to ensure our passengers experience an amazing day on the water.
At Water Taxi, customer service representatives are the first point of contact for our guests and assist passengers in planning their day. Customer service representatives assist in office clerical work, answer general questions about Water Taxi service and provide guests with recommendations to make the most of their day in Fort Lauderdale and Hollywood and on the water.
PRIMARY FUNCTION:
Welcome and provide information and guest service in the field at popular Water Taxi stops.
DUTIES & RESPONSIBILITIES:
- Responsible to sell and scan Water Taxi’s tickets using our Point-of-Sale system.
- Acknowledge and greet all Water Taxi’s customers and guests with the utmost courtesy and urgency.
- Be knowledgeable of Water Taxi schedules, boat operations, and descriptions of other stops.
- Assist Water Taxi customers with loading and unloading off the boat.
- Ensure Water Taxi dock area is clean and brochure racks are stocked.
- Organize passengers on the dock.
- Communicate with office and vessels about what is occurring at the stop.
- Be available to work all local events in the Broward/Miami-Dade County areas.
- Perform other duties as assigned by management.
REQUIREMENTS:
- Ability to read, write and converse in the English language
- Must present a neat and clean appearance
SKILLS, EDUCATION, & EXPERIENCE:
- High school diploma or equivalency
- Possession of a valid driver’s license
- Must be able to use technology
Your Career Path at Water Taxi
Water Taxi offers a one-of-a-kind opportunity to begin your maritime career! You can get paid while learning the skills you’ll need to succeed in the industry. Just received your license but have no previous experience? Come learn about currents, docking, crew management, and vessel handling. Hoping to one day get your captain’s license? Water Taxi is a great place to accrue necessary sea time toward your license and for you to learn the skills to succeed as a captain.
Water Taxi prides itself as a premier destination for those just entering the marine industry with prospects of working on a yacht, tug boat, towboat, or charter boat. Nowhere else in South Florida will you have a better opportunity to learn vessel handling in various current and wind conditions, dock a boat upwards of 50 times a day, and manage a crew overseeing anywhere from 19-199 passengers all while being paid to do so.
Water Taxi is unique in that our employees begin with a wide variety of maritime experience from newcomer to seasoned mariners. Whether you intend to make a career at Water Taxi or move on to another opportunity in the maritime industry we will be sure to provide you the skills necessary to succeed upon completing our Career Path Program.
How it Works:
In order to become a licensed captain, you must complete a USCG Master’s and supplemental courses, pass an exam and have the required sea time (days on the water). For more information regarding the courses and requirements to receive a license, visit Maritime Professional Training at mptusa.com.
Our program is best suited for candidates who:
- Have passed the necessary courses at MPT or another accredited school but lack sea-time.
- Have the necessary sea time but want more experience before taking your class.
- Have neither the necessary sea time or taken any courses towards a license.
- Have your 50 or 100 ton USCG Master’s license and want to gain experience.
- Have your 50 ton USCG Master’s license and want to upgrade to a 100 ton.
